HERITAGE AND SOCIAL RESILIENCE

Social resilience studies how communities face adversity. Digital sovereignty and resilience are vital for business innovation and require secure digital infrastructures, using digital technologies as key tools for adaptation and innovation.

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Social resilience is a dynamic field of research that examines the ability of individuals, communities, and societies to cope with and recover from various challenges and adversities. Digital sovereignty and digital resilience are indispensable requirements for innovative and self-determined action by companies.

Therefore, it is necessary to create a secure and resilient digital infrastructure by increasing the use of digital technologies and developing digital networks.

Social change, with an increasingly aging population and high population density in metropolitan areas, as well as the consequences of climate change with events such as floods or heatwaves, present new, growing, and unpredictable challenges for the preservation and protection of heritage. To make it more resilient, it is of great importance to preserve this heritage and develop it with a future-oriented approach. Digital technologies are poised to play a leading role in these actions.

CLIENTS IN HERITAGE AND SOCIAL RESILIENCE

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TECHNOLOGIES APPLIED TO HERITAGE AND SOCIAL RESILIENCE

Heritage and Smart Tourism

Smart tourism is defined as the dynamic combination of human experiences with smart technologies. It is closely linked to the development of smart cities and goes hand in hand with improvements in technologies such as artificial intelligence, IoT, big data, and 5G.

The goal of smart tourism is to improve resource management efficiency, maximize competitiveness, and increase sustainability through the use of innovative technologies. As a result, more and more destinations are joining this modernization of their operations.

Artificial intelligence has numerous applications in the tourism sector, both from the consumer’s and the entrepreneur’s perspectives. For consumers, AI helps them quickly find the most important information, gives them more mobility, improves decision-making, and offers a better tourism experience. For entrepreneurs, AI helps manage resources, especially in advertising and productivity, and creates a more sustainable model.

As 5G networks develop, new applications will emerge based on faster communication between devices and possibilities with virtual reality. When applied to tourism, we refer to solutions that travel companies or cities can use to attract visitors through a more engaging experience. Changes in this sector will focus on greater personalization of services, better access to information and content, high-quality entertainment, and optimized operations.

Prevention and emergency assistance.

One of the objectives of the resilience strategy is to protect people and their livelihoods, and to strengthen the resilience and adaptability of communities in the face of potential disasters, such as fires, hurricanes, earthquakes, and floods.

Disaster risk management aims to take measures to prevent, reduce, and manage events with a high potential for long-term damage. Sustainability involves countering the development of long-term crises and underlying risk factors.

One of the key actions in these scenarios is to promote the accessibility of data collected from various environmental and maritime monitoring sources, for example, through digital platforms for data exchange on damage, in order to anticipate emergency situations and plan for assistance.

For this, it is necessary to invest in improved digital infrastructure within civil protection authorities and the organizations involved, to support cooperation between authorities and organizations in risk and crisis management.

Digital infrastructures are the foundation of a functioning telecommunications supply and other digital services, making them crucial for the functionality and resilience of all those who depend on digital infrastructures.

Interactive video games

In the wake of the expansion of video games as a leisure activity for the general public, many users considered that they could also serve an educational purpose. Thus emerged the concept of “serious games,” meaning games designed to impart knowledge. Initially, serious games were modifications of fun versions that had the potential to provide learning experiences.

The term “serious” refers to those video games that are primarily used in the educational, scientific, healthcare, urban planning, engineering sectors, etc. They are a powerful tool for companies that employ gamification elements to create a positive and educational experience about something that, at first glance, is not.

The main goal is to achieve the objective set by the company or public organization in an enjoyable manner, such as a welcome manual, learning a specific protocol of action, or simply conveying brand values and reinforcing branding.

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